FAQ

SHIPPING

Q: How long does delivery take?
A: Singapore: 10-15 business days
   International: 15-25 business days

Q: How much is shipping?
A: FREE for orders above $80
   Below $80 = flat $6 SGD

Q: Do you ship worldwide?
A: Yes! We ship to 28+ countries

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ORDERS

Q: How do I track my order?
A: Tracking number sent via email
   within 24-48 hours of order

Q: Can I cancel my order?
A: Yes — within 24 hours
   Email support@carzhive.com

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RETURNS

Q: What is your return policy?
A: 30-day money back guarantee
   No questions asked ✅

Q: How do I return?
A: Email support@carzhive.com
   We guide you through it

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PRODUCT QUESTIONS

Q: Is installation difficult?
A: No! Under 10 minutes
   Full instructions included

Q: Does it fit my car?
A: Yes — fits ALL car models ✅

Q: Is it legal in Singapore?
A: Yes — 100% legal ✅

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PAYMENT

Q: What payments accepted?
A: Visa, Mastercard, Amex
   Apple Pay, Google Pay
   PayNow, GrabPay ✅

Q: Is payment secure?
A: 100% encrypted checkout ✅

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Still have questions?
📧 support@carzhive.com
💬 WhatsApp: +65 XXXX XXXX
⏰ Mon-Sun 9AM-10PM SGT